So just a quick touch on my past month with Ting. Their cell service has, as expected, been identical to Sprint’s but their customer service has been a real pleasure the few times I’ve needed to contact support (me switching phones a couple times — nothing wrong on their end).
The item I’m most pleased with is their dashboard and the ease with which I can see my current standing with regards to mins/texts/data usage. The first couple weeks I had almost obsessively checked it to see if I was staying where I had estimated. It turns out I had underestimated my minutes. I had thought I would be on their cheapest tier ($3 for 100 mins) but I exceeded that which wasn’t a big deal; they simply bumped me up to the next tier $9/500 mins without fees or hassles, and they’ll automatically credit me if I don’t use that much this month!
Also with their free tethering & hotspot, I was able to use the hotspot a few times without having to remember to log onto Sprint’s site, or call their customer service to add it for a day, and then turn it back off b/c Sprint charges $19.99/mo for their 2GB hotspot “add-on”.
So where the $$ hits the road:
- Sprint: ~$85 per month, with no hotspot, etc.
- Ting: ~$31 with no-hassle hotspot when I needed it.
I have to say I couldn’t be happier about moving to to Ting!
The one downside is the list of devices you can bring over. I had to switch my HTC EVO 4G LTE for a Samsung Galaxy S phone, since LTE devices can’t be brought over at the moment. UPDATE: See my latest post.
If you want to sign up for them, feel free to use my referral link: https://zdocstl202.ting.com/, it’ll save you and me both at least $25 which isn’t a bad way to start off!
If you have questions about Ting, I like their Why Ting page or if you have questions about my experience with them, leave a comment!
Interesting, Matt. I’ve not heard of Ting before. Thanks for sharing.
Yeah, same service as Sprint, just significantly cheaper and *much* better customer service
We haven’t had too much issue with customer service (Verizon was a nightmare compared to Sprint ), but cheaper is always nice. :)
We made the change too and we are saving around $120 per month and haven’t had any complaints about the service either
That’s great to hear Aron Sage! Yeah, I forgot to mention this was just my line. We kept Ann Richmond on Sprint for the moment, but will be moving her off as soon as possible.
Its a little late now, but in Feb Ting was offering credits equal to your termination fee on your account if you canceled service with another provided. In short, they gave us around $200 in credit so we won’t have to pay them a dollar until we use up all the credits.
Great post – thanks for sharing your savings. One quick update – you can now bring an LTE device over to Ting. https://ting.com/blog/lte-sprint-devices-can-now-come-to-ting/
Any idea what you’ll do with that extra $50/month?
Thanks James, I saw that post last Thursday and moved our HTC Evo 4G LTE Friday afternoon ;) So we’re expecting to save around $90 a month now! As for what to do with the savings? I’m thinking something wild and crazy like medical debt or student loans ;)